It is said that rural America has a way of keeping things simple. At Dentsmart, we want to keep PDR a simple process to write.
While traveling the back roads of Illinois and Iowa years ago, Dentsmart began what is now known as the "one-car promise". That promise consists of 5 guiding principles:
"Even one car"
All hail damaged cars, no matter how few, were worth our time to drive and repair.
Accurate Estimating
Because all estimates are done by a Dentsmart technician, we can guarantee their accuracy. Quite simply, we keep "our ink" in our own pens.
First-rate customer satisfaction
Excellent technicians truly equal excellent results. All of Dentsmart’s franchises report at or near perfect repair records each year.
Operate in local shops
Dentsmart goes to great lengths to perform repairs inside the shop that the customer chooses. The best warranty for the customer is a local warranty.
Help eliminate "push back"
While PDR is now an "acceptable method of repair" today, it is still somewhat unknown in some areas. Dentsmart prides itself on promoting PDR in a friendly, explanatory process. Our popular, customer oriented brochures help ease issues about repair, while our craftsmanship wins the shop owner’s trust and they are certain to deliver a great product back to the insured.
Today, Dentsmart technicians live in and travel around the Lakes of Minnesota down to the coastal pines of Georgia making good on this promise. We continue to add value to our insurance partnerships because we help close the file on claims that are overlooked or left behind by typical hail chasers. Small storms and single claims are what we specialize in as it keeps us close to home. This is where we live and we are driven to be the best PDR partner in our industry.